Privacy Policy – SKIINCARE OS

Effective Date: November 2025

Website: https://skiincareos.com

1. Information We Collect

We collect personal and technical information through your interactions with our website.

a. Information you provide:

Account and membership registration details (name, email, password).
Information submitted through contact or registration forms (via Contact Form 7 and WooCommerce).
Optional details shared when subscribing to our newsletter (via Mailchimp for WordPress).

b. Automatically collected data:

Device information, browser type, IP address, and pages visited.
Cookies for performance optimization (LiteSpeed Cache) and security (Wordfence).
Transaction details when purchasing memberships or services through WooCommerce and PayPal.

2. How We Use Your Information

To provide access to membership areas, resources, and products.
To improve website functionality, performance, and user experience.
To send updates, promotions, or administrative notices if you opt in.
To process secure payments through WooCommerce and PayPal.
To protect the site against fraud and malicious activity (Wordfence).

3. Legal Basis for Processing

We process your data under the following legal bases:

Your consent (for forms, newsletter subscriptions, and marketing).
Contractual necessity (to deliver purchased services).
Legitimate interests (site improvement, analytics, and security).
Legal obligations (tax and transaction recordkeeping).

4. Cookies and Tracking

This site uses cookies and similar technologies for:

Performance: LiteSpeed Cache optimizes load speed.
Analytics: Elementor and WooCommerce collect anonymized usage data.
Security: Wordfence sets cookies to identify logged-in users and prevent attacks.
Marketing: Mailchimp cookies for email campaign performance tracking.

You may disable cookies through your browser, but parts of the site may not function properly.

5. Data Retention

Account data remains as long as your account is active or required for billing.
Security logs (Wordfence) are retained for up to 90 days.
WooCommerce and PayPal transaction records are stored as required by law.
Mailchimp subscriber data is retained until you unsubscribe.

6. Data Sharing

We never sell personal data. We share limited information only with:

Payment processors: PayPal, for secure payment handling.
Email service providers: Mailchimp, for newsletter management.
Hosting and caching provider: Hostinger, for server and performance management.
Security tools: Wordfence, for malware scanning and attack prevention.

All third parties process data under strict confidentiality and data protection standards.

7. Data Security

We use:

SSL encryption on all site traffic.
Firewalls and malware protection (Wordfence).
Role-based access to prevent unauthorized account access.
Regular backups and plugin updates.

Despite best efforts, no system is 100% secure. You use the site at your own risk.

8. Your Rights

Depending on your jurisdiction, you may:

Access, correct, or delete your data.
Withdraw consent at any time.
Request export of your data.
File a complaint with a data protection authority.

Requests may be made to privacy@skiincareos.com.

9. E-Commerce and Memberships

Transactions are handled through WooCommerce and PayPal.
We do not store payment card details on our servers.
Membership information may be managed through your account page.

10. Changes to This Policy

We may update this policy periodically to reflect changes in law or functionality.
Revisions will appear on this page with a new effective date.

11. Contact

SKIINCARE OS
Email: privacy@skiincareos.com
Website: https://skiincareos.com

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